If you are a consumer and you order any item from us you have the statutory right within the United Kingdom to cancel the order and return any goods ordered in exchange for a refund. This statutory right of cancellation starts on the date that you submit your order and expires on the seventh working day after the day on which you receive the goods (hereinafter the “UK Statutory Right of Cancellation”).
Exceptions to the UK Statutory Right of Cancellation include DVD, Video or Software orders where the product seal/security packaging has been broken prior to return.
To cancel your order you should notify us by email to dingwuddles@dingwuddles.com, contact form or in writing to Dingwuddles.com, as shown on the home page, within the 7 day time period. The amount refunded will be for the cost of goods and any outward delivery costs charged as part of the original online transaction. Refunds will be processed within 30 days upon receipt of notification by Dingwuddles.com.
Please note that your statutory rights are not affected.